We will bill Medicare the allowable fee for connected care services once a month. Medicare will cover 80% of the charge and you will be billed for any applicable co-payment or deductible. In most cases If you have secondary or supplemental coverage the remaining 20% will be covered and you will have no out of pocket expense. Although you may or may not come into the office every month, your account will reflect this charge and you will be responsible for payment.

WhConnected Care is a group of healthcare services that utilize a combination of healthcare professionals, personalized care plans, and technology to connect healthcare providers and patients, enabling remote monitoring, consultation, and treatment. The typical services include: Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Principal Care Management (PCM), Behavioral Health Integration (BHI), Remote Therapeutic Monitoring (RTM), Transitional Care Management (TCM), Chronic Pain Management (CPM), and others.

The main goal of the program is to empower patients by helping them manage their healthcare needs with the goal of improving their overall quality of life. Our dedicated nurses are available 24/7 to help you with your specific needs by assisting with the navigation of the ever-changing healthcare system.

We understand this is a common concern for our patients as they fear being taken advantage of and Medicare being overbilled. However, Medicare promotes this program due to the program's results of promoting better health and reducing overall health care costs by reducing emergency room and hospital visits.

Our nurses are available to discuss any issues or health concerns with any of your physicians to promote overall continuity of care. This reduces the burden for our patients as they no longer stress about informing all of their physicians of changes which in turn empowers them to focus solely on taking care of themselves.

No. Our patients still see their physician as scheduled or on an as needed basis. This program is an added service that allows the patients to better connect with their physician by keeping the physician updated on the patient's condition or needs month to month.

Just like with any other healthcare provider, the program and those providing services have a duty to protect the patients' data and ensure the security of data. The program complies with all privacy laws and regulations via the Health Insurance Portability and Accountability Act (HIPPA)